The short version
If you buy a paid Call State subscription, you can claim your money back within 30 days of the original purchase. You get a full refund of the current billing period. The guarantee is available worldwide.
Who this applies to
Anyone who completes a paid Call State purchase (monthly or yearly) with:
Denis Sowa
Kleine Düwelstr. 6
30171 Hannover
Germany
Email: info@callstate.app
Free accounts and the unpaid trial do not create a paid charge, so there is nothing to refund.
What you get
- Window: 30 days from the original paid purchase date. A later plan change (for example monthly to yearly) does not start a new 30-day window.
- Refund: full amount paid for that purchase — the monthly or yearly charge, refunded in full without a pro-rata deduction for time already used.
- Scope: worldwide; not limited to Germany or the EU.
- Effect: claiming the refund ends your Paid subscription immediately; the account can continue on Free where offered.
Payments are processed by Stripe. Refunds go back to the original payment method when Stripe and the card network allow it.
How to claim your refund
Sign in at account.callstate.app and open your account page. During the first 30 days after your purchase it shows a 30-day money-back guarantee section with the date the window closes.
Choose Claim money-back refund and confirm with Confirm money-back claim. Your subscription ends immediately, the full amount goes back to the original payment method, and we send a confirmation email to your account address.
After the 30 days the section is no longer shown, and the guarantee can no longer be claimed.
Changes
We may update this policy when the product or billing process changes. The current version is always published on this page.
Last updated: 11 October 2026.